Privacy Policy

Introduction

Remote Recruitment Network ("we", "us", or "our") operates Remote World (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service.

We are committed to protecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using the Service:

• Account Information: Name, email address, password, phone number, country, city
• Profile Data: Work experience, education, skills, CV content, career preferences, salary expectations
• Communication Data: Messages sent through our platform, feedback, and support requests
• Payment Information: Billing details processed securely through Stripe (we do not store full credit card numbers)

1.2 Information Collected Automatically

When you use the Service, we automatically collect:

• Usage Data: Pages visited, features used, time spent, clicks, searches
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: We use cookies to enhance your experience (see Section 6)

1.3 Information from Third Parties

We may receive information from:

• OAuth Providers: If you sign in with Google or LinkedIn, we receive basic profile information
• Payment Processors: Stripe provides transaction confirmation and subscription status
• Job Boards: Publicly available job listings for our platform

2. How We Use Your Information

We use your information for the following purposes:

2.1 Service Provision

• Create and manage your account
• Provide CV builder and job search tools
• Generate AI-powered suggestions and recommendations
• Process your subscription payments
• Deliver customer support

2.2 Communication

• Send relevant job opportunities matching your profile
• Share career resources, courses, and educational content
• Provide service updates and important notices
• Respond to your inquiries and support requests

2.3 Improvement and Analysis

• Analyze usage patterns to improve the Service
• Conduct research and development
• Personalize your experience
• Monitor and prevent fraud and abuse

2.4 Legal Basis (GDPR)

We process your data based on:

• Contract: To provide the Service you signed up for
• Legitimate Interest: To improve our Service and communicate relevant opportunities
• Consent: For marketing communications (which you can opt out of)
• Legal Obligation: To comply with applicable laws

3. How We Share Your Information

We DO NOT sell your personal data to third parties. Period.

We may share your information only in the following circumstances:

3.1 Service Providers

We work with trusted third-party companies to help operate our Service:

• Stripe: Payment processing (PCI-DSS compliant)
• OpenAI: AI-powered content generation and suggestions
• Cloud Hosting: Secure data storage and infrastructure
• Email Services: Transactional and marketing emails

These providers are contractually obligated to protect your data and use it only for the services they provide to us.

3.2 Employers (With Your Consent)

If you choose to apply for a job through our platform, we will share your CV and application materials with the relevant employer. This is done only at your explicit request when you click "Apply."

3.3 Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms and Conditions
• Protect the rights, safety, or property of our users or the public
• Prevent fraud or security threats

4. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: Data is encrypted in transit (TLS/SSL) and at rest
• Access Controls: Limited employee access on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Cloud servers with backup and redundancy

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to:

• Provide the Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Active Accounts: Data is retained while your account is active.

Deleted Accounts: Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies We Use

• Essential Cookies: Required for the Service to function (e.g., login sessions)
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how users interact with the Service
• Marketing Cookies: Track visits across websites for advertising (optional)

Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may limit functionality.

7. Your Rights (GDPR)

Under the UK GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent for data processing at any time

How to Exercise Your Rights

To exercise any of these rights, please contact us at hello@remoterecruitment.co.uk. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data properly.

8. Marketing Communications

We may send you emails about:

• Job opportunities matching your profile
• Career resources and educational courses
• Product updates and new features

You can opt out at any time by:

• Clicking "Unsubscribe" in any marketing email
• Updating your preferences in account settings
• Contacting us directly

9. International Data Transfers

Your data may be transferred to and processed in countries outside the UK/EU, including the United States (for services like OpenAI and Stripe).

We ensure that such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs) or adequacy decisions, in accordance with UK GDPR requirements.

10. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately, and we will delete it.

11. Third-Party Links

Our Service may contain links to third-party websites (job boards, course providers, employer sites). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Email notification
• A notice on our website
• Updating the "Last updated" date at the top

Your continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Data Protection Officer: For data protection inquiries, contact our DPO at the above email.